Privacy Policy

PRIVACY POLICY – COSBIKE PRIVATE LIMITED
The User hereby consents, expresses and agrees that he/she has read and fully understands the Privacy Policy of our Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Welcome to www.cosbike.in (a web portal developed under Cosbike Private Limited) providing online access to the Cosbike product(s). At www.cosbike.in (herein after referred as ‘website’), we handle any information collected from customers or visitors (hereinafter referred to as ‘Users’) with utmost care and in adherence with applicable provisions of law. Any information collected through any source other than this website or outside of this website shall not be governed under this privacy policy.

INFORMATION WE COLLECT
The Cosbike does not collect any personal information without the express knowledge and consent of the User. Cosbike shall take all necessary steps to ensure that the user data collected directly through the website is maintained in a secure manner and is used for the specified purpose. Cosbike may use the information collected about you to set up your account and provide Services, to provide customized content to you, to communicate with you to inform you about our features and services, to send promotional messages and take action regarding unlawful or harmful activities. It may further use the data to contact you regarding system maintenance and outage issues, account issues, or otherwise to troubleshoot problems.

The website shall be providing facilities to the users by providing a complete transaction platform to purchase a vehicle online which incorporates user registration, making an online purchase, making an enquiry or requesting a Test Drive of the vehicle, booking the vehicle on the website, making the payment through online or offline payment modes, online processing of the mandatory KYC where user would need to upload the necessary documents for address proof, identity proof etc. as may be necessary for the purchase and registration of the vehicle, etc.

At any time, user shall have the facility to choose to unsubscribe from any of the above communications by accessing your account on the website or by reaching out to us.

HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website;
2. Improve, personalize, and expand our website;
3. Understand and analyze how you use our website;
4. Develop new products, services, features, and functionality;
5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
6. Send you emails;
7. Find and prevent fraud;

PRICING OF THE PRODUCTS
In the event a vehicle is listed at an incorrect price due to typographical, photographic, or error in pricing information, the Cosbike shall have the right to refuse or cancel any orders placed for vehicle listed at the incorrect price.

Based on states taxes and transportations costs the price may differ for different Vehicles.

THIRD-PARTY PRIVACY POLICIES
Cosbike’s Privacy Policy does not apply to other advertisers or websites. The Website may contains links to other Apps/Websites which shall be beyond the control of Cosbike. These websites shall have their own privacy policy and Cosbike shall have no liability regarding those websites/apps. This is entirely on the discretion of the user if they wish to visit such individual website by clicking on their links. Cosbike declares that showing link of third party’s website on Cosbike’s website is not an endorsement or representation of association with that third party or association with their privacy policy. The Cosbike further affirms that if any user is providing their personal information to any such third party website, in that case Cosbike shall have no liability in relation with the privacy policy of that third party website, so hereby it is recommended that user shall review the privacy policy of such websites prior to sharing any information with them.

The User will be issued a reminder message when they attempt to access a third party app/website by clicking on a link and the User shall have the opportunity to access the specific privacy policy of the particular third party app/website.

DATA PROTECTION RIGHT
Cosbike strives to ensure the security, integrity and privacy of user’s personal information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. The security of your information is very important to us, but please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. For this purpose, Cosbike shall adopt internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Cosbike stores your personal data.

Cosbike assures to provide the facility to the users to have the right to request copies of their personal data. We may charge small fee for this service. Further users shall have the right to request the correction of any information users believe is inaccurate and have the right to request that we complete the information you believe is incomplete. The user shall have right to request to erase their personal data, under certain conditions.

You are requested to report any security violations to us at this email address: Please enter email address

Cosbike shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Cosbike and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

COOKIES AND WEB BEACONS
Some of the information on the visitor’s computer in the form of a “cookie” or similar file may be saved by Cosbike. These files allow www.cosbike.in to tailor the Website to reflect a visitor’s listed or historical preferences. Through cookies, Web servers may log information such as IP address of computer/proxy server that user use to access the Internet, device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier etc. Cosbike use all of those information to analyze trends among our visitors to help improve website experience. The user at their own discretion may disable this feature through their browser preferences on website or delete cookies for the website.

FALSE EMAILS/SMS
If user receives an email/SMS that appears to be from Cosbike that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email / SMS was likely to have been sent by someone trying to unlawfully obtain your information. Cosbike do not ask for this type of information in an email / SMS. Do not provide the information or click on the link. Please contact us at _______________________ if you have any suspicion.

GOVERNING LAW, JURISDICTION
The courts of Haryana, India shall have exclusive jurisdiction in respect of all matters arising out of, or concerning or incidental to using of this Website. The parties hereby consent to the exclusive jurisdiction of Haryana courts (and of the appropriate courts therefrom) and irrevocably waives, to the fullest extent permitted by law, any objection which it may have now or hereafter to the jurisdiction of Pune court.

GDPR PRIVACY POLICY
Users are already aware that a new European privacy regulation called General Data Protection Regulation (“GDPR”) is in effect from May 25th 2018. In case user would like to report any security breach noticed or if they would like to review, correct, update, suppress personal information that they may have previously provided to us, user shall have the facility to request you to e-mail Cosbike at ______________________

REVIEW
For the purpose of improving website and providing a good visitor experience for visitors of our Website, we review our Website to understand use of our content in terms of content requested or downloaded and number of visits or hits. Data collected during this process is only used for identifying improvement possibilities and does not cater to any other purposes.

GRIEVANCE PORTAL
Please find below the details of the grievance officer:

Email: __________________
Address: Plot no 122, Sector 4, IMT Manesar, Gurgaon-122050